Privacy Policy

Effective Date: 10/1/2023

At The Lisbon Hotel, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website, booking forms, and communications.

1. Information We Collect

We may collect the following personal information when you inquire about or book a stay:

Full name
Email address
Phone number
Check-in and check-out dates
Room preferences
Pet information (if applicable)
Any special requests you provide

2. How We Use Your Information

Your information is used for the following purposes:

To confirm and manage your booking
To communicate important details before, during, or after your stay
To respond to inquiries or special requests
To improve guest experience and our services
To comply with legal or regulatory obligations

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

Your information is stored securely and only accessed by authorized staff involved in booking and guest services.

4. Third-Party Services

We may use third-party tools (such as Wix Forms, Google Maps, or booking integrations) to process and manage bookings. These services have their own privacy policies and practices.

5. Cookies & Website Analytics

Our website may use cookies or tracking tools to help us understand site usage and improve user experience. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion
Withdraw consent at any time (where applicable)

To make a request, please contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or your data, you can reach us at:

The Lisbon Hotel
4311 W Vine St, Kissimmee, FL 34746
(407) 396-7100

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.